For the practice
Keep the cohort, review status and outstanding work connected. Make handovers understandable without treating every completed collection as a completed review.
For GP practicesHow Hannah works
From the right questions to a clear next step.
A connected workflow with four distinct stages. Each stage supports the next, while keeping clinical responsibility clear.
A connected journey
Simple to follow.
Careful by design.
Hannah’s purpose is to organise the information and handovers around medication-review work. The workflow keeps preparation and collection separate from clinical assessment.
These stages describe the local product and intended approach. The real team, approved protocol and agreed operating process would define how any future pilot runs.
Understand the clinical boundariesPrepare the work
Define the purpose of the review activity. Preview the cohort, resolve duplicates and exclusions, and explicitly choose the records to include. Select an approved question set and keep its revision attached to the work.
Preparation makes the scope visible to everyone involved. It does not replace a clinician’s decision about suitability or priority.
Collect information in context
Use structured questions and preserve what is known, unknown, missing or declined. Keep the patient’s own words and the supporting source together, rather than hiding uncertainty inside a tidy summary.
Communication needs or a request for human support should remain visible for an owned response. The local product provides rehearsal and collection controls; live patient collection is subject to separate acceptance.
Bring the evidence to a pharmacist
The pharmacist considers the source information, records their assessment and decides what should happen next. Collection does not become a completed clinical review automatically.
Evidence and judgement stay distinguishable. A clearer record helps the reviewer see what supports an answer and what still needs attention.
Follow through deliberately
Review the resulting note, record sign-off and acknowledge filing separately. Keep any further action with a named owner and a clear status.
A note being filed does not prove that follow-up has happened. The workspace keeps these steps apart until the responsible person closes the outstanding work.
The value of clear boundaries
Everyone can see which step comes next.
The practice team can follow the work. The pharmacist can assess the evidence. The person responsible for follow-up can see the action that remains.
For the pharmacy team
Move between the patient’s answers, their source and your assessment. Keep unknowns visible and make decisions with the context in reach.
For pharmacy teamsBefore a patient pilot. Clinical and information-governance review, identity, provider and integration acceptance remain separate requirements. See the current development position.
A conversation about your team
Make room for a better review.
Explore how Hannah could support your medication-review workflow.